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Privacy
Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our website www.fluentbridge.co or use our translation services. Please take a moment to familiarise yourself with our practices regarding your personal data

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about how we handle your information, please contact us using the details provided at the end of this policy. Thank you for trusting us with your personal data.

From time to time, we may update this Privacy Policy to reflect changes in our services or updates in relevant laws and regulations. Notifications of these changes will be communicated through notices posted on our website or sent via other channels, such as email. We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our services following any updates indicates your acceptance of the revised terms.

Collection & Use of Your Personal information

Simply put, we only collect essential personal data that is necessary to provide our services and fulfil our commitments to you and the law. This includes basic contact details like your name, email address, and phone number, which help us stay in touch about our services. We also securely process payment information, such as credit card numbers, solely for completing transactions.

Additionally, we gather information about how you use our services and details about the device you use, such as your IP address, browser type, and operating system. Any extra information you provide or that we need to collect by law is also handled with the utmost care. We take strong measures to ensure that your personal data is collected and processed lawfully, securely, and confidentially.

Your personal information is used to deliver our services, communicate with you effectively, improve your experience, meet our legal obligations, and protect our rights. We do not sell or rent your personal data for marketing purposes. However, we may share it with trusted service providers who work on our behalf to deliver our services to you

Use of Cookies

We use cookies to enhance your browsing experience and improve the functionality of our website, www.fluentbridge.co. Cookies are small text files that are stored on your device and serve various purposes such as remembering your preferences, analysing how you interact with our website, and optimising its performance.

We use both session cookies, which are temporary and expire when you close your browser, and persistent cookies, which remain on your device for a specified period or until you delete them. These cookies may be first-party cookies set by us, or third-party cookies set by trusted partners for analytics and advertising purposes.

By continuing to use our website, you consent to the use of cookies as described in this policy. You can manage your cookie preferences through your browser settings, where you also have the option to delete cookies stored on your device. Please note that disabling cookies may affect the functionality of our website and your overall user experience

Child Privacy

We do not knowingly collect personal information from children under the age of 18 through our website, www.fluentbridge.co. If we discover that we have inadvertently collected personal data from a child under 18, we will promptly delete it from our records. Parents or legal guardians who believe that we may have collected personal information from a child under 18 without proper consent are encouraged to contact us immediately so that we can take appropriate action

Safeguarding Your Personal Information

We place a high priority on the security of your personal data by employing technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction. While we maintain rigorous security protocols, it is important to note that no website can guarantee complete immunity from cyber-attacks. Therefore, use of our website is at the user's own risk

Your Legal Entitlements

You have the right to access your personal data and request information about how we process it. If your personal data is inaccurate or incomplete, you can request corrections. Under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, you may request deletion of your personal data. You also have the right to request restrictions on the processing of your data and obtain a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another party. Additionally, you can object to the processing of your personal data, including for direct marketing purposes.

For more information on these rights or to exercise them, please contact us using the information provided. We will handle your requests promptly and in compliance with applicable data protection laws.

Contact Information

Should you wish to exercise your data rights or have further questions about the terms of our Privacy policy, please contact us at [email protected]